Jobs

Summary: The Member Service Representative will serve as a front-line ambassador for the Credit Union. The MSR will ensure excellent member service in branches by conducting transactions, opening accounts, providing information and resources, and resolving issues for members.
Minimum Requirements:
-High school diploma or GED
-Basic computer skills
-High degree of tact and professionalism
-At least one year of relevant work experience.
-Strong dedication to accuracy and efficiency
-Commitment to providing excellent member service
-Must be able to become and remain knowledgeable about the great products and services offered by Alabama ONE.
Duties and Responsibilities:
• Conducts financial transactions for members as a fully functional member of the branch TEAM.
• Performs a variety of account services including but not limited to opening/closing accounts, issuing debit cards, opening CDs/IRAs, deceased processing and routine account maintenance.
• Serves as an information point and provides guidance to members on the array of products and services provided by Alabama ONE.
• Proactively facilitates member interactions, answers inquiries, identifies needs to make suggestions for products and services accordingly, makes referrals to partners as needed.
• Ensures appropriate records are maintained and required reports are prepared/submitted.
• Operates in a manner which is consistent with Alabama One’s mission statement.
• Projects a professional appearance and observes the credit union dress code as defined in the Employee Handbook.
• Support client relationship management through member service focused interactions that encourage retention and loyalty.
• Maintains confidentiality of sensitive information regarding credit union records, personnel files and internal matters.
• Assists with safe deposit box rental agreements and assists members with access to safe boxes.
• Ensure all established policies and procedures are followed during completion of operational tasks to minimize and mitigate risks.
• Leverage various risk management tools and technologies to help in identifying, analyzing, and monitoring risks, enabling proactive decision-making in the new member on-boarding process.
•Partners with FSO/Market Manager to help identify loan opportunities for new and existing members.
• Engage in ongoing training conducive for job role to enhance skills, maintain proficiency levels, and help improve overall job performance.
• Assist with operational assignments such as, but not limited to, reviewing mobile and ITM checks for potential holds, reviewing exception reports, data integrity actions, queue management, deposit account audits & corrections, and account maintenance projects assigned by the Operations Team.
• Assists management in the handling of customer dissatisfaction, seeks to resolve appropriately.
• Maintains a dependable record of attendance and timeliness.
• Other duties as assigned.

Summary: The Accounts Payable Clerk is responsible for receiving, processing and verifying invoices related to accounts payable. Also responsible for filing and maintain good supporting documentation on all invoices/payments made by the Credit Union. They will also track purchase orders and process payments that come into the department. This position will also be responsible for correctly coding expense to the general ledger and make all payments in a timely manner as good stewards of the Credit Union’s funds. Protects Credit Union’s values by keeping information confidential. Work with different team members in the Credit Union in verifying expenses and obtaining the proper approvals per policy/procedures.
Minimum Requirements:
- One year work experience
- High School diploma or GED
- Strong computer and math skills
- Excellent organization
Duties and Responsibilities:
- Complete payments and control expenses by receiving, processing, verifying, and reconciling invoices.
- Charge expenses to accounts and branches with accuracy and timelines.
- Maintain historical records by scanning and filing documents
- Distribute petty cash by recording entry and verifying documentation.
- Reconcile processed work by verifying entries and comparing system reports to balances
- Perform other duties as assigned

Summary: The Market Operations Specialist I ensures the financial and daily branch operations of the organization through the maintenance of account records, transactions and reports. Performs relatively routine tasks within general accounting practices as well as offers support to our members and branch team members.
Minimum Requirements:
-High School diploma or equivalent; 2+ years of financial experience preferred
-Ability to develop and maintain a supportive relationship with branch and interdepartmental teammates
-Working knowledge of financial service regulations and accounting guidelines
-Strong time management skills with ability to manage deadlines and prioritize tasks
-Excellent communication skills, both written and verbal
-Detail-oriented and well organized
Duties and Responsibilities:
-Post and balance journal entries, process checks, verify account information, scan files and assist with preparing reports
-Assist the branch teams with ATM/ITM balancing and research machine outages
-Complete account maintenance and research
-Balance general ledger accounts
-Review and audit with monthly branch audit documents
-Complete SmartSafe transaction postings
-Assist the branch team members with locating cash outages
-Balance off-site ITM machines-Responsible for ordering cash for the branch network
-Maintain and review cash control reports
-Test branch alarm
-Work closely with Corporate America to manage all cash deliveries throughout our branch network
-Assist members and team members with resolving account issues in an accurate and timely manner
-Process wire transfer requests
-Other duties as assigned

Summary: The Mortgage Loan Clerk receives members in person and by telephone, assists members in acquiring information necessary to obtain a mortgage loan; provides general credit union information and refers the member to a Mortgage Loan Officer. Funds and disburses mortgage loan; and performs post-closing and servicing functions.
Minimum Requirements:
- One to three years lending experience
- Strong verbal and written communication skills
- Ability to demonstrate exceptional Member service
- Strong attention to detail
Duties and Responsibilities:
- Disbursement/Funding of Mortgage Loans
- Disbursement of Loan Proceeds on In-House Closed Loans
- Upload of Closing documents to MortgageBot/ImageFlow and OnBase
- Upload of Recorded documents to MortgageBot/ImageFlow and OnBase
- Filing of Recorded Legal Documents a Main
- Prepare and submit for recording: Lien Releases/Satisfactions
- Answer Servicing Calls and respond to members request and resolve members questions
- Answer Mortgage Ring Group (when not answered by Mortgage Loan Officer): Take a message or schedule a follow up appointment for Mortgage Loan Officer
- Be available for Walk-ins members when Mortgage Loan Officer is not available: Job would be to make copies of documents and provide originals back to the member and scan documents to Loan Officer or Schedule appointment for member to return at a later time or day or do a phone interview
- Receive and sort mail and route appropriately
- Prepares payoff statements for Mortgage Department
-Retrieves referrals from Keystone, POS site and other sources and submit referrals to Mortgage Loan Officers on a daily basis
- Appropriately cross-sell other Credit Union products and services
- Perform other duties as assigned

Summary: The Digital Marketing Manager is responsible for leading, managing, and optimizing the credit union’s digital channels and technology-driven member services. This role collaborates with internal teams and third-party vendors to implement innovative digital strategies that enhance member engagement, operational efficiency, and service excellence. Lead the utilization and engagement of our CRM software, HubSpot, ensuring it is effectively leveraged to support marketing and business development initiatives. Provide end-to-end project management for the development, implementation, and execution of marketing initiatives within the workflow platform. Monitor progress, report on the status of various initiatives, and ensure projects are completed on time, within budget, and in alignment with brand standards. Create compelling, high-quality content across various media types and collateral, maintaining consistency with branding standards. Collaborate with partners, stakeholders, and Area Executives to develop creative concepts and messaging that are both strategic and engaging. Work closely with internal teams to ensure the quality and timeliness of all marketing materials. Provide oversight, direction, and development for digital marketing and social media platforms. Organize and maintain vendor information and statewide media outlet initiatives, ensuring streamlined communication and accurate records. This position requires a strategic thinker with strong digital fluency, project management expertise, and creative communication skills to support the credit union’s marketing and member engagement goals.
Minimum Requirements:
-Bachelor's degree in Marketing, Communications, Digital Media, or a related field is preferred.
-3-5 years of experience in digital marketing, media strategy, or digital transformation, preferably within the financial services industry.
-Proven track record of managing digital platforms, campaigns, and teams.
Duties and Responsibilities:
Digital Strategy & Execution:
-Develop and execute the credit union's digital strategy to increase member acquisition, retention, and engagement.
-Monitor emerging trends in fintech and digital banking, recommending innovative solutions to improve digital service offerings.
Media Management:
-Lead the planning, development, and execution of multimedia marketing campaigns across channels, including social media, digital advertising, and video.
-Collaborate with internal and external teams to produce high-quality content that aligns with the credit union's brand and goals.
-Manage relationships with media vendors and agencies to optimize campaign performance and ROI.
Analytics & Reporting:
-Track and analyze digital and media campaign performance using analytics tools, providing actionable insights to executive leadership.
-Identify and implement KPIs to measure the effectiveness of digital initiatives and member satisfaction.
-Create reports and presentations to communicate results and strategies to stakeholders.
-Other duties as assigned.

Summary: The Commercial Operations Manager will be responsible for overseeing the entire commercial loan process, ensuring all aspects of loan origination, from application to final documentation, are handled accurately and efficiently, while also managing the day-to-day operations of the commercial loan department, including staff management, compliance adherence and process optimization; essentially bridging the gap between loan origination and post-closing activities.
Minimum Requirements:
-Five years Financial/Credit Union/Banking experience. Equivalent to a four-year college degree or completion of a specialized course of study at a business or trade school.
-Thorough knowledge of administrative, documentation, and servicing procedures.
-Self-motivated individual who is detail oriented and able to multi-task.
Duties and Responsibilities:
-Manage the loan processing team, assigning tasks and ensuring timely completion of loan documents.
-Review loan files for accuracy and compliance with regulatory requirements.
-Monitor and resolve any issues that may arise during the loan process.
-Coordinate with title companies, appraisers, underwriters, and other third-party vendors to facilitate smooth closings.
-Monitor key performance indicators to identify areas for improvement and optimize operational efficiency.
-Manage staff schedules, training, and performance evaluations.
-Ensure adherence to compliance standards and regulatory guidelines throughout the loan process.
-Other duties as assigned.

Summary: In conjunction with the Commercial Loan Committee, the Senior Commercial Underwriter will implement sound credit policies and procedures while analyzing requests submitted by the Commercial Loan Officers. The Underwriter will maintain records and files on credit transactions, including correspondence and documents.
Minimum Requirements:
- Bachelor's Degree
- Proficiency with standard computer operating software, including Word, Excel, and Access
- Effective verbal and written communication skills
- Excellent ability to maintain confidentiality
Duties and Responsibilities:
- Manage daily processing of credit transactions; perform initial credit analysis to determine eligibility based on existing policies and procedures; prepares and manages documentation for credit transactions, including spreading and analyzing, among other tasks
- Provide education and support to Credit Union Members and TEAM members related to credit policies, procedures, and guidelines; prepare reports and other information as requested
- Track requests and status as necessary
- Present to Loan Committee as needed
- Other duties as assigned

Summary: The Market Operations Supervisor oversees and manages the daily branch operations of the organization through the maintenance of account records, transactions, cash management and reporting. Responsible for ensuring all branch operational tasks and cash controls are completed accurately and in a timely manner. Provides guidance and support for the Market Operations Team as well as the entire branch network.
Minimum Requirements:
-High School diploma or equivalent
Ability to develop and maintain a supportive relationship with branch and interdepartmental teammates
-Working knowledge of financial service regulations and account guidelines
-Strong time management skills with ability to manage deadlines and prioritize tasks
-Excellent communication skills, both written and verbal
-Must be detail-oriented and well organized
Duties and Responsibilities:
-Oversee the day-to-day market operational tasks of the organization
-Assist in leading the market operations team, provide guidance, training and performance feedback
-Create and monitor department and organizational reports
-Responsible for the imaging and retention of all internal documents
-Assist the branch teams with ATM/ITM balancing and research machine outages
-Create and monitor the machine balancing security schedules
-Oversee the balancing and maintenance of off-site ITM machines
-Work closely with the L&D Team to create branch cash handling training
-Maintain the Branch Cash Handling Manual
-Supervise cash ordering, delivery and vault limits in the branch network
-Oversee, balance and audit the Jack Warner Vault
-Review the over/short reports and regular monthly audits of the branch network
-Complete account maintenance and research as needed
-Reconcile general ledger accounts on a daily and/or monthly basis
-Assist members and team members with resolving account issues in an accurate and timely manner
-Oversee all purchasing and purchasing budgets for the organization
-Other duties as assigned

Summary: The AVP, Area Development will assist the EVP, Area Executive in establishing and developing relationships between Alabama ONE and Electrical Cooperatives in coordination with the Alabama ONE Business Development Team; developing the Area's Teams and seeking out potential Team growth opportunities; and engaging current and potential partnerships for continued and added growth to the market. drives revenue growth by finding new clients and developing strategic partnerships within their market. This role bridges strategy and execution, from identifying potential partners to securing business clients. They will generate new lending and deposit business by leveraging products and services. They may act with moderate autonomy often overseeing key banking services for small to large businesses, requiring strong sales, credit analysis, and customer relationship skills. Under limited supervision, the AVP of Area Development will support the AE with commercial business relationships.
Minimum Requirements:
-Bachelor's Degree ( Business, Finance or related field)
-At least 1- 3 years of business development and/or outside sales
-Common knowledge of commercial lending policies, processes and regulations in order to assist with new client acquisition
-Strong ability to research, negotiate, and develop relationships that align with company goals and strategic growth initiatives
-Strong ability to collaborate
Duties and Responsibilities:
• Prospecting & Strategy: Research markets, identify target clients, and build a pipeline of new business opportunities.
• Relationship Building: Cultivate strong ties with current and potential clients, partners, and team members; collaboration with commercial lending professionals, relationship advisors, business partners, and various Alabama ONE departments.
• Market Visibility: Act as an expert in their sector, supporting go-to-market strategies and training other team members.
• Business Development: Sourcing new deposit and loan clients, expanding existing relationships, and cross-selling banking products.
• Client Relationship Manager: Serving as a primary contact, resolving issues, conducting reviews, and ensuring satisfaction.
• Portfolio Management: Monitoring client performance, identifying opportunities, and managing risk within their assigned market.
• Lending: support the AE in developing and maintaining commercial business relationships, both loan and deposit focuses; support account origination, application processing, and underwriting assistance of the Area's commercial portfolio.
• Other duties as assigned

Summary: The AVP, Area Development will assist the EVP, Area Executive in establishing and developing relationships between Alabama ONE and Electrical Cooperatives in coordination with the Alabama ONE Business Development Team; developing the Area's Teams and seeking out potential Team growth opportunities; and engaging current and potential partnerships for continued and added growth to the market. drives revenue growth by finding new clients and developing strategic partnerships within their market. This role bridges strategy and execution, from identifying potential partners to securing business clients. They will generate new lending and deposit business by leveraging products and services. They may act with moderate autonomy often overseeing key banking services for small to large businesses, requiring strong sales, credit analysis, and customer relationship skills. Under limited supervision, the AVP of Area Development will support the AE with commercial business relationships.
Minimum Requirements:
-Bachelor's Degree ( Business, Finance or related field)
-At least 1- 3 years of business development and/or outside sales
-Common knowledge of commercial lending policies, processes and regulations in order to assist with new client acquisition
-Strong ability to research, negotiate, and develop relationships that align with company goals and strategic growth initiatives
-Strong ability to collaborate
Duties and Responsibilities:
• Prospecting & Strategy: Research markets, identify target clients, and build a pipeline of new business opportunities.
• Relationship Building: Cultivate strong ties with current and potential clients, partners, and team members; collaboration with commercial lending professionals, relationship advisors, business partners, and various Alabama ONE departments.
• Market Visibility: Act as an expert in their sector, supporting go-to-market strategies and training other team members.
• Business Development: Sourcing new deposit and loan clients, expanding existing relationships, and cross-selling banking products.
• Client Relationship Manager: Serving as a primary contact, resolving issues, conducting reviews, and ensuring satisfaction.
• Portfolio Management: Monitoring client performance, identifying opportunities, and managing risk within their assigned market.
• Lending: support the AE in developing and maintaining commercial business relationships, both loan and deposit focuses; support account origination, application processing, and underwriting assistance of the Area's commercial portfolio.
• Other duties as assigned

Summary: The Convenience Pay Clerk primarily supports the operations of the Credit Union through the maintenance of the Convenience Pay Program. Other duties include, but are not limited to, face-to-face member interaction, vendor approval and assistance, and mail (internal and external) processing. Additional duties may be assigned as determined by management.
The work station is located at the Main branch's front desk.
Minimum Requirements:
- Two year college degree, or completion of specialized courses of study at a business or trade school, or completion of specialized in-house training or apprenticeship OR One to three years relevant work experience
- Proficient in Excel, Google Sheets, or other spreadsheet software
Duties and Responsibilities:
-Managing Convenience Pay system/accounts - 60%
-Duties related to receiving and distributing mail - 20%
-Member/Vendor assistance - 20%
-Other duties as assigned

Summary: The AVP, Area Operations will assist the EVP, Area Executive in coordination of the operations of the designated markets, ensuring all locations are properly staffed. He/she will work alongside the EVP, AE and the Alabama ONE Learning & Development Team to ensure all new and current Team Members are properly supported and trained in their role, as well as work with the Operations Teams to ensure the day-to-day functions are sufficiently managed.
Minimum Requirements:
-Education: Bachelor's degree (Finance, Business Administration, Operations Management or related field)
-Experience: 5-12+ years in operations, with 2-7+ years in management/leadership roles, often in complex or multi-facility settings.
Duties and Responsibilities:
• Strategic Leadership: Collaborate with senior management on strategic goals, translating them into operational plans. Develop and execute operational plans, aligning with financial forecasts and overall organizational strategy.
• Process Improvement: Identify and implement efficiencies, automation, and best practices.
• Team & Resource Management: Supervise staff, allocate resources, manage budgets, and resolve conflicts.
• Workforce Planning: Ensuring optimal staffing levels and aligning recruitment efforts with organization objectives.
• Performance & Reporting: Establish key performance indicators (KPIs), monitor results, and report to senior leadership.
• Compliance & Risk: Ensure adherence to regulations and manage enterprise risk. Help identify, assess, and mitigate financial and operational risks
• Stakeholder Communication: Act as a liaison between departments and leadership. Facilitates cross-functional collaboration to achieve shared goals and maintain seamless operations.
• Assist as needed in handling escalated issues, ensuring prompt resolution and clear communication.
• Assist Market Managers as needed with hiring, training, coaching, and evaluations, fostering a high-performance, continuous improvement culture.
- Have a thorough understanding of transactional processes in order to be an expert source to the branch Teams and help build growth & redundancy in our branch operational processes.
-other duties as assigned

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.



With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.



If this sounds like something you would like to be a part of, we’d love to hear from you.



A World of Difference. Made Possible.



Under general supervision, provides technical assistance to operations and processes to identify and solve quality and continuous improvement problems or issues. Primary Responsibilities are, but not limited to the following:



Takes projects from conception through completion stage.
Organizes and coordinates the efforts of vendors and suppliers involved in providing quality products and services to the facility.
Accountable for quality testing monitoring and implementation of process improvements as needed.
Provides the highest level of internal and external customer service.
Assists in data collection methodologies and quantification on financial impact of results.
Provides technical (quality tool) and statistical expertise to teams.
Facilitates implementation of process management (mode elements) control systems and SPC charts.
Provides process improvement know how, methods and conceptual expertise to teams.
Identifies application opportunities for the technical/statistical tools of quality/process improvement.

Manage Mode Elements and Audits
AIB/Food Safety Team
Responsible for Test Equipment
Division Gauge Table
Annual Calibrations
Day-to-Day maintenance
Test Data Management & Communication
EE quality and test equipment training
Develop and implement quality specifications based off process capability


Customer Interaction
Plan, Track, and Follow Both Internal and Customer Trials
Track and Manage Customer Claim Corrective Actions
Travel for On-site customer support for Quality Issues – Approximately 25%
Sample Request
Create and Send COA’s at request
Customer Scorecard
Supplier Management Quality Scorecard
Vendor Complaint Management
NCR Management
Food Safety Coordinator
Hold/Release Authorization
Quality & Process Audits
Plant Safety Committee
Represent GPI in Customer and Supplier Meetings / conference calls
Degree preferred in related field or 3-5 years experience in quality process management preferably in a paperboard environment or manufacturing environment.
ISO or other training experience and qualifications preferred
Ability to do analysis and problem-solving skills.
Must possess good written and verbal communication skills.
Must have good interpersonal skills.
Must have experience with PC, relevant software and Microsoft Office.
GPI Process Management Training Required


Pay Range: -



GPI’s Benefit Program

Competitive Pay
401(k) w/employer matching
Health & Welfare Benefits
Medical, dental, vision, and prescription drug coverage
Short and Long-Term Disability
Life Insurance
Accidental Death & Dismemberment (AD&D) Insurance
Flexible Spending and Health Savings Accounts
Various Voluntary benefits
Adoption Assistance Program
Employee Discount Programs
Employee Assistance Program
Tuition Assistance Program
Paid Time Off + 11 paid company holidays each year


Applicants will be accepted on an ongoing basis and there is no deadline.



This role is incentive plan eligible. Additional information will be shared during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, knowledge, skills, past experience, job duties, geography, and business need, among other things.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

?

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.



With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.



If this sounds like something you would like to be a part of, we’d love to hear from you.



A World of Difference. Made Possible.



Our Tuscaloosa, AL facility to looking for a Maintenance Technician. This position is responsible for performing machine maintenance and repair for all plant equipment. The technician will follow the direction of the Maintenance Manager and complete work orders in an efficient manner. This will be a Mon-Fri day shift position.



Primary Responsibilities are, but not limited to the following:

Ability to follow safe work practices in accordance with company policies, OSHA regulations and electrical code.
Installs and repairs electrical systems, electrical and electronic components of industrial machinery and equipment, following electrical code, manuals, schematic diagrams, blueprints, and other specifications, using hand tools, power tools, and electrical and electronic test equipment.
Diagnose and replace faulty electrical components on machines and support equipment.
Perform preventative maintenance, breakdown repairs, predictive maintenance, etc. on all production equipment, utilities, building/grounds etc.
Occasionally work from elevated surfaces such as booms, scissor lifts, and ladders.
Identify hazards and advise management of dangers associated with operating equipment in current condition.
Must be willing and able to work overtime
Must be willing and able to be in a crew rotated on call schedule for nights and weekend coverage.


Job Skills:

Strong electrical skills. Must be able to do the following:
Read and understand electrical prints
Troubleshoot electrical equipment including AC and DC motors, up to 480v 3 phase systems, motor controlled drive systems, tachometers/encoders, limit switches, relays, oven burner systems, position sensing devices, starters and contacts.
Proficient in using electrical testing equipment including, multimeters, meggers, tone generator etc.
Working knowledge of National Electrical Code
Must also be able to cross reference electrical components for upgrades and (drives, fuses, motors, sensors, photo eyes, proximity switches, limit switches, etc..) between brands for replacement of discontinued equipment
PLC troubleshooting and programming abilities are a plus.
IT experience is a plus.




Good mechanical skills including the following:

Understanding mechanical drawings.
The ability to use basic industrial shop equipment, hand tools, drills, saws, etc.
Basic understanding of hydraulic, pneumatic and compressed air systems.
The ability to troubleshoot and replace basic mechanical components such as, bearings, cylinders, chains, couplings etc.


Required Experience:

Must have a positive attitude.
5 years in industrial maintenance related field or military equivalent.
Must be computer literate with the ability to learn and preform task in SAP.
Good organization and communication skills.


GPI’s Benefit Program

Competitive Pay
401(k) w/employer matching
Health & Welfare Benefits
Medical, dental, vision, and prescription drug coverage
Short and Long-Term Disability
Life Insurance
Accidental Death & Dismemberment (AD&D) Insurance
Flexible Spending and Health Savings Accounts
Various Voluntary benefits
Adoption Assistance Program
Employee Discount Programs
Employee Assistance Program
Tuition Assistance Program
Paid Time Off + 11 paid company holidays each year


Applications accepted on an ongoing basis and there is no deadline.



Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Position Reports To: CEO

ROLE
Through a respectful, collaborative, and energetic style, guided by the objectives of the company, Core responsibility to be the program manager and oversee the service delivery workflow processes as orders come in from the ISP. Also to assist commercial services director on an as needed and assigned basis.

Core Responsibility – Service delivery focus:
Ensure orders placed with ISP are completed in alignment with established SOW.
Conduct customer surveys to determine satisfaction
Point person to run drop issues to ground
Assists MDU sales/ROE needs

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Drop Management
• Program management and oversight of service delivery workflow process
• Monitor service orders and assign work to drop contractors. (Yes)
• Monitor drop activity to ensure established metrics are met. (Yes)
• Investigate and resolve customer drop issues. (Yes to lead investigation with collaboration with construction/network and rev partner)

Inventory
• Manage inventory of ONT. (audited by construction dept)
• Review drop invoices and match to work complete

Revenue
• Coordination with Commercial services director on service delivery of MDUs
• Assist, as able and directed, with ROEs or MDU sales activiites

INTERNAL CUSTOMER (DEPARTMENT/BUSINESS UNIT)
• i.e. Construction, Commercial Operations, Network Engineering, Finance

QUALIFICATIONS
• Proven ability to plan, organize, and prioritize effectively
• Proven ability to perform in a management capacity, excellent written and oral communications skills, and a thorough knowledge of financial management required
• Ability to interact with colleagues in a small, self-managed team structure
• Must be able to multitask in a fast-paced environment within a small team

PREFERRED EDUCATION AND WORK EXPERIENCE
Bachelor’s Degree
Ten (10) or more years experience in related industries
Previous experience with broadband and community development

1. Position Overview
• Reports directly to the Chief Executive Officer.
• Individual contributor with broad technical and leadership responsibilities.
• Collaborates with the mStreet Fiber Platform Team, Construction, PMO, and NOC.
• Aligns network designs and operations with peer engineering teams across mStreet Fiber entities to drive standardization and best practices.
2. Key Responsibilities
2.1 Network Architecture & Design
• Engineer end-to-end solutions for XGS-PON FTTH, IP/MPLS core, and DWDM transport (lit and dark fiber).
• Maintain capacity models and growth playbooks.
• Define and update standards, MOPs, SOPs, as-builts, and software roadmaps across all network domains.
2.2 Operations & Reliability
• Serve as Tier-III escalation for incident triage, root-cause analysis, and postmortems.
• Participate in on-call rotations and after-hours maintenance.
• Own operational KPIs and network performance metrics.
• Proactively monitor and ensure reliability and connectivity for all remote sites.
2.3 Vendor & Partner Management
• Lead technical engagement with 1Finity NOC, Nokia, and Alabama ISPs/telecoms.
• Define SLAs, track KPIs, and drive resolution of escalations.
• Evaluate managed Altiplano options and integrations as needed.
2.4 Core Systems & Data Integration
• Integrate workflows and data quality with COS Business Engine, Vetro, COS FSM, NetSuite, and Fujitsu services for Nokia Altiplano.
• Enable SLA, capacity, and financial reporting across platforms.
2.5 Change Control, Security & Compliance
• Enforce ITIL-style change enablement, including risk assessment, approvals, communications, and back-out plans.
• Maintain configuration backups and audit trails.
• Partner with security vendors for vulnerability remediation and patching to ensure compliance.
2.6 Cross-Market & Platform Engagement
• Collaborate with platform and peer markets to standardize methods, coordinate release calendars, and share postmortems/playbooks to reduce incident recurrence.
3. Core Network Technology Stack
• Access: Nokia LightSpan FX-16 OLT (7630 LS-FX-FANT-H-FX16); ONTs via Altiplano.
• Optical Transport: Nokia 1830 PSS-16II and PSS-8; WaveSuite NOC for optical operations.
• IP/MPLS: Nokia 7750 SR-2s (SR OS 23.10R1).
• Controllers/Management: Nokia Altiplano Access Controller; NFM-P (NSP module).
• OSS/BSS & Business Systems: COS BE, Vetro, COS FSM, NetSuite; Fujitsu (services/Altiplano).
4. Qualifications
4.1 Education & Experience
• Bachelor’s degree in Telecommunications, Network Engineering, Computer Science, or equivalent experience.
• 7–10+ years in service-provider/FTTH networking with hands-on design, implementation, and operations at scale (PON, optical, IP/MPLS).
• Proven Tier-II/III escalation experience.
4.2 Technical Competencies
• XGS-PON (OLT/ONT), Altiplano workflows, service provisioning, and interoperability testing.
• Optical DWDM; IP routing/switching (Layer 2/Layer 3); QoS/traffic engineering.
• Experience with lit & dark fiber engineering (OTDR, power budget, span loss, route diversity).
• Proficient in monitoring/telemetry, ticketing, log analysis, and config management; scripting/automation a plus.
4.3 Leadership & Behavioral Competencies
• Self-starter with strong initiative and customer service orientation.
• Excellent vendor management and cross-functional leadership skills.
• Data-driven, documentation-first mindset; disciplined in change control.
• Strong communicator across technical and executive audiences.
5. Work Model & Travel
• Must be on-site in Alabama market, with remote flexibility as needed.
• Some travel required; participation in after-hours maintenance/service as necessary.

Managing employees
Learning and fixing equipment
Forklift operator
CANNOT BE LAZY
Salary negotiable based on experience

Summary of Duties
The position is responsible to the Director of Supportive Services for the successful operation of all CSP social service programs in the assigned county. These programs consist of, but are not limited to: LIHEAP, ABC Trust, Crisis Intervention, Weatherization, emergency food and shelter programs, mobile food pantries, information, referrals and follow-ups, and special programs. The position is responsible for assuring that established program and project objectives are meaningful and realistic in terms of the identified needs, as well as coordinating the operation of all subordinate elements involved in social services delivery.

Essential duties and responsibilities: other duties may be assigned by the supervisor
Conduct client intake and input client data in the computer utilizing the appropriate programs;
Conduct client assessments in order to identify the need(s);
Provide case management to eligible individuals for CSBG-supported programs.
Link eligible individuals to CSP programs for which they are eligible.
Develop and deliver multiple services to meet the targeted needs of the disadvantaged in the assigned county.
Conduct activities to recruit potential program participants, including fairs, publicity of activities and other marketing techniques in order to meet program goals.
Maintain positive working relationships with underprivileged people, elected officials, community leaders, and financial and housing professionals in the assigned county.
Supervise and coordinate the overall work efforts of staff and volunteers who are responsible for the delivery of social service programs and community activities in the assigned county. Maintain a list of service agencies and organizations located in the area, know the types of services they provide and refer clients appropriately.
Manage the service center programs, staff, facilities, equipment, etc.
Maintain accurate records of outreach, referrals, and client participation.
Submit monthly and quarterly reports accurately and on time to appropriate personnel.
Keep supervisor informed of activities and progress of each program.
Work with supervisor to develop ideas concerning each program.
Conduct home visits to assess the needs of clients and family members on an as needed basis. Attend staff meetings, other meetings and training activities as required.
Maintain a professional, clean appearance of self and office.
Understand, believe in, and contribute to accomplishing the mission and vision of Community Service Programs of West Alabama, Inc.
Other duties or task as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
• Possession of a Bachelor’s degree related to human services, finance, business OR
• Three to Five years experience delivering social services
• Knowledge of Microsoft Office and other computer-related programs required.

Supervisory requirements: Senior Aide and volunteers.

Certificates, Licenses, Registrations:
? Valid Driver’s License with liability insurance.
? Serviceable automobile.
? Certifications related to programs to be delivered within the assigned county.

Language Skills:
? Ability to communicate to diverse populations.
? Ability to effectively present information to clients.
? Ability to communicate in large and small group settings.

Mathematical Skills:
? Ability to compute simple math such as addition, subtraction, multiplication and division.
? Ability to use fractions and percentages.

Reasoning Ability:
? Ability to analyze problems confronted by program participants.
? Ability to define problems and draw valid conclusions.

Other Skills and Abilities:
? Ability to develop effective working relationships with staff members and program participants. ? Regular and predictable attendance.
? Knowledge of CSP programs and services.
? Sensitivity to multi-racial and multi-cultural issues.
? Ability to develop rapport quickly and easily.
? Ability to work independently without direct supervision.
? Ability to meet deadlines.
? Ability to work in a constant state of alertness.

Physical Demands: The physical demands listed are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities previously mentioned.

While performing the duties of this job, the employee is routinely required to sit, talk, and hear. The employee is regularly required to stand and walk. Specific vision abilities required by this job include vision to operate a motor vehicle. Extensive writing is required and extended periods on the computer is customary. Multiple demands from several people are frequently required of the employee. The ability to write, read, listen, and speak is required of this employee.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

The noise level is variable in the work environment. Work is performed indoors and outdoors. The employee is expected to operate a computer, fax, telephone and personal automobile.

The information contained in the job description is for compliance with the American with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties may be assigned by the supervisor.

The underground miner trainee is required by state and federal law to be under direct supervision of an experienced, spotter-certified miner for a period of at least 45 working shifts. The miner trainee shall provide operational support as it pertains to performing various general/manual labor duties on a frequent basis as assigned. Performance of these and other associated duties in a manner consistent with all applicable procedures, plans, policies, practices, environmental, health or safety rules or legal requirements.
Provide operational support as it pertains to performing various general/manual labor duties on frequent basis as assigned so that production goals are met. Performance of these and other associated duties shall be performed in a manner consistent with all applicable procedures, plans, policies, practices, environmental, health or safety rules or legal requirements.

Essential Functions

- Perform various general/manual labor duties on frequent basis such as shoveling; applying rock dust; gathering and delivering supplies and materials; greasing conveyor belt rollers, tailpieces and head drives; assisting other miners in performing their duties, etc.
- Assist in moving the section, which primarily involves installing/retrieving mine conveyor belt, associated structure and devices, and moving up/pulling back the section main electrical power distribution center, battery chargers and associated electrical cables.
- Conduct all work activities under the direct supervision of an experienced, spotter-certified miner for a period of at least 45 worked shifts and remain in compliance with Federal and State coal mining laws and Company policies, procedures, rules and regulations.
- Must be able to follow specific instructions while maintaining acceptable established standards of work performance and conduct, show necessary and consistent energy, as well as acceptable mental and physical dexterity, for the satisfactory completion of the essential duties as defined.
- Other duties as assigned by management.

Janitorial Maintenance

Pay Rates Starting between: $11.85 - $17.03 / hour



Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest - whether it’s the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. We embrace and celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. We strive to make every stop on your career journey - and our guests’ journey - a great one!

Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have.

We hope your next career stop is with us! Join our team and start your journey with Pilot Flying J.

BENEFITS

Weekly Pay
15 cent fuel discount
Free daily meals
$10 low-cost health plans (for full-time team members)
Paid time off
Family leave
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.



Job Description
Maintaining overall cleanliness of the store
Cleaning showers and restroom facilities
Washing, loading, and unloading towels for showers
Performing general repair/ maintenance of the store
Picking up and taking all trash around travel center
Provide excellent guest service through well-maintained facilities
Qualifications
Required Qualifications

Highly motivated self-starters
Ability to work as part of a team
Able to lift 50 pounds and walk/stand most of the day
Ability to work a flexible schedule of nights, days, weekends, and holidays
Preferred Qualifications

Experience in a similar position
Knowledge of industrial equipment and ability to fix small problems
Additional Information
Wellness Program
Reward and Recognition Program
Professional development
401(k) retirement savings plan
Paid parental leave
Adoption Assistance
Flexible Schedule
Full and Part Time positions available

Do you consider yourself a handyman?

Morrow Realty Company is currently seeking a full-time General Apartment Maintenance Technician for the following areas: Demopolis, Montgomery, Tuscaloosa, Jackson, Clanton, Montevallo

Job Summary: Typical duties may include complying with Company rules and regulations, adhering to instructions from the Site Manager and designated Maintenance Coordinator for the property, being responsible for the physical maintenance and the general repair of the exterior and interior of the property, systems, and fixtures within the property, handling heating and AC maintenance, general carpentry, electrical systems, repairing windows, repairing tiles, repairing floors, repairing walls and doors, working with the Site Manager to ensure vacant apartments are made ready for occupancy in a timely manner, painting apartments as scheduled by the Site Manager or the Maintenance Coordinator, repairing and maintaining plumbing systems, maintaining the daily appearance and upkeep of the grounds, maintaining proper operation and servicing of lawn mowers and other lawn equipment, assisting the Site Manager with the implementation and continuation of a preventive maintenance program, organizing maintenance shop and equipment, ensuring the equipment is properly inventoried and accounted for in good operating condition, remaining “on-call” for emergency weekend service calls when necessary.

Benefits: The candidate will have the ability to live on-site rent free with a utility allowance. The position offers health and dental insurance.

Required Minimum Qualifications: A valid driver’s license, dependable transportation, and general knowledge of plumbing, electricity, and grounds work.

Preferred Qualifications: Previous apartment maintenance experience preferred but not required.

Skills and Knowledge: The candidate chosen for this position must present a professional demeanor. Skilled multi-tasker. Attentive to details. Quick learner. Very responsible.

As a member of the Materials Team, you will be responsible for stocking the various stations on the assembly line with the materials and parts necessary to assemble automobile seats, preparing empty pallets and returnable packaging for shipping, and understanding and meeting production needs through frequent communication and time management under minimal supervision.

The Role:

Your work will include, but not be limited to:

- Moving materials using an industrial truck (forklift, tugger, pallet jack, etc.).
- Manually pushing material bins up to production stations
- Utilizing a RF Scanner
- Identifying information by categorizing, estimating, and/or recognizing differences
or similarities, and detecting changes in circumstances or events.
- Inspecting equipment, structures, or materials to identify and meet production needs.
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Performing all other duties as assigned by management.


Knowledge, Skills, and Abilities:

- Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, colors and mathematical operations).
- Ability to tell when something is wrong or is likely to go wrong.
- Ability to adjust the controls of a machine or a vehicle quickly and repeatedly to exact positions.
- Ability to self-manage time and workplace under minimal supervision while maintaining varying production requirements.


Physical Abilities:

- Physical Ability to lift, carry, and/or move objects weighing up to 30 pounds.
- Physical Ability to walk frequently to all plant locations.
- Physical Ability to read and see details at close range (within a few feet of the observer).
- Physical Ability to detect color of material components.
- Physical Ability to frequently sit, walk, lift, carry, push, pull, twist, reach and grasp.




Your Qualifications:

HS Diploma or equivalent
Successfully complete the forklift certification class.






Bonus If You Have:

Experience in the automotive industry

Description
The hours for this position are from 5:30am to 11:00am (or until breakfast service has finished and proper cleaning has been done). We offer breakfast daily from 6am - 10am. Weekend work is required.

ESSENTIAL TASKS:

1. Follow all food and beverage brand standards as outlined by IHG.
2. Follow all food safety standards as outlined by Alabama Health Department.
3. Prepare breakfast to brand standards.
4. Greet and assist guests.
5. Return to the table throughout the guest’s visit to ask if guests are satisfied.
6. Set menu and place food order.
7. Complete regular inventory and place order for paper goods and other food and beverage needs.
8. Maintain clean and organized work area before, during and after breakfast service.
9. Breakdown and clean kitchen and breakfast area at the end of breakfast service.
10. Report any maintenance concerns in a timely manner.
11. Any other duties as assigned by General Manager.

Room Attendant – Job Description:

Our Room Attendants help create the clean, comfortable, and welcoming environment that our guests love. You are the heart of the guest experience — the person who ensures every room feels fresh, inviting, and ready for relaxation.

If you enjoy working with a supportive team, take pride in a job well done, and love creating a positive experience for others, this role is a wonderful fit.

What You’ll Do:
- Clean guest rooms to brand standards, including beds, bathrooms, floors, and amenities.
- Replace linens and towels while making sure everything looks neat, fresh, and guest-ready.
- Restock supplies and ensure rooms are fully equipped for the next guest.
- Maintain cleanliness in hallways and housekeeping work areas.
- Report any maintenance concerns or room issues promptly.
- Handle guest requests with friendliness and professionalism.
- Follow safety guidelines and cleaning procedures to ensure guest and team safety.
- Work with the housekeeping team and supervisors to maintain a smooth, positive workflow each day.

Your goal is simple: help each guest walk into a room that feels spotless, peaceful, and cared for.


Qualifications – Room Attendant ;
- A warm, positive attitude and a genuine desire to help create a great guest experience.
- Housekeeping or cleaning experience is helpful, but not required — we will train the right person.
- Reliable and dependable, with consistent attendance and reliable transportation.
- Strong attention to detail, ensuring rooms are thoroughly cleaned and items are perfectly in place.
- Ability to work independently, manage your room list, and stay motivated throughout the shift.
- Physically able to perform housekeeping tasks, including bending, lifting up to 25 lbs, standing for long periods, pushing carts, and reaching.
- Willingness to follow cleaning procedures, brand standards, and safety guidelines.
- Good communication skills, and a team mindset when working with supervisors and coworkers.
- Comfortable interacting with guests in a friendly and respectful manner when needed.
- Professional appearance and demeanor that reflects WHM’s values and hospitality standards.
- Legally authorized to work in the United States.

Description
Complete responsibility for the cleanliness and appearance of all assigned Guest Rooms and hallways.



This includes, but is not limited to the following:

a) Change all used linen daily

b) Vacuum carpets daily

c) Clean bathrooms thoroughly

d) Dust all furniture and fixtures including headboards, mirrors, picture frames, credenzas, televisions, tables, etc

e) Have complete understanding of the proper layout of the furniture and amenities in each room type. Ensure that furnishings and correct amenities are in their proper places after the room is cleaned.

f) Be accountable for the guest’s belongings left in the room. Any found items must be turned in immediately to your Supervisor.

g) Be aware of any suspicious activities or persons. Report such activity immediately to your supervisor or the General Manager.

h) Place keys left behind by guests in the key box on cart.

i) Watch for message lights left on in Check-out rooms. Report to Front Desk.

j) When working inside a guest room, pull your cart in front of the door to the room, making sure that it is not blocking the hallway. If someone tries to enter the room while you are working, ask to see their key. Report any problems to your supervisor or the General Manager.

k) Do not allow anyone into a room without verifying their ID and that they are the individuals renting the room.

l) Follow all departmental rules and procedures in doing your job.

m) Maintain assigned equipment. Empty vacuum bags, check belts, etc. Report any problems with your equipment to your supervisor or maintenance immediately.

n) Be aware of and follow all safety rules and use caution in doing the job.

o) Other duties as assigned.



Qualifications

Educational Skills:
- None

Job Experience:
- None

Communication Skills:
- Speak English
- Read English
- Write English

Business Mechanical Skills:
- None

Normal Work Position:
- Standing and walking 100% of the time
- Lifting and Bending

Minimum Weight Employee must be able to lift:
- 50 pounds

Working Conditions:
- Work alone and with others
- Hot
- Cold
- Dirty at times
- Hazardous materials

About the Role

Our Laundry Attendants play an essential role in helping us take care of people—one freshly washed sheet and one perfectly folded towel at a time. You help create a clean, comfortable, and welcoming environment where guests feel relaxed and cared for.

This position is perfect for someone who enjoys hands-on work, staying organized, and being part of a positive, supportive team that values kindness and teamwork every day.


What You’ll Do (Essential Responsibilities):
As a Laundry Attendant, you will support the heart of our hotel by ensuring all linens are clean, fresh, and ready for guest use. Your work helps us deliver the clean and comfortable experience our guests expect.


Daily Laundry Operations:

- Sort linens by fabric, color, and cleaning requirements.
- Operate commercial washers and dryers using the correct settings to protect linens and extend their lifespan.
- Treat stains using appropriate products and cleaning techniques.
- Fold, organize, and store linens, towels, and other items according to WHM and brand standards.
- Set aside any damaged or unusable linen for proper disposal.

Quality & Safety Standards:
- Maintain accurate laundry records, including special treatments and damaged items.
- Keep the laundry room clean, organized, and safe throughout the day.
- Follow OSHA/HAZCOM procedures and keep chemicals properly labeled and stored.
- Never place clean or dirty linens on the floor.
- Clean lint filters daily and clean behind/above dryers weekly.

Equipment & Inventory:
- Perform routine checks on laundry equipment and report issues promptly.
- Prepare the correct concentration of cleaning chemicals for each load.
- Monitor laundry supply levels and report when items need replenishing.

Team Support:
- Deliver clean linens to the appropriate storage areas or departments.
- Assist with other duties as assigned.
- Communicate equipment concerns or maintenance needs to the Housekeeping Supervisor.
- Your work ensures that every guest experiences WHM’s promise of Clean-Clean, comfort, and care.

Who You Report To:
Housekeeping Supervisor

Safety Commitment:
Everyone on our team plays a part in maintaining a safe environment. You are responsible for reporting any safety concerns or hazards you see while performing your job duties.

Qualifications – Laundry Attendant:
- A positive, team-oriented attitude and a genuine desire to help create a clean, comfortable experience for our guests and team members.
- Reliable and dependable, with consistent attendance and reliable transportation.
- Strong attention to detail, especially when sorting, washing, folding, and inspecting linens for quality.
- Willingness to learn, including how to use laundry equipment, treat stains, and follow WHM standards.
- Ability to stay organized while handling multiple loads and tasks throughout the day.
- Comfortable working independently, while still being part of a supportive housekeeping team.
- Physically able to lift up to 50 lbs, stand and walk for long periods, bend, reach, and move carts or laundry bundles.
- Able to follow safety procedures, including OSHA/HAZCOM guidelines and proper chemical handling.
- Comfortable working in warm, cool, or occasionally dusty/dirty environments typical in a laundry setting.
- Basic communication skills (speaking and understanding English) to ensure clear teamwork and safety.
- Previous laundry or housekeeping experience is helpful, but not required — we happily train individuals with the right attitude.
- Legally authorized to work in the United States.

This is a full-time position for Guest Services Representative. Shifts are 7am - 3pm or 3pm - 11pm and 11pm to 7am. Weekend work is required.

ESSENTIAL FUNCTIONS:

- Greet all customers who approach the Front Desk in a smiling, friendly manner. Use the “10-foot rule” and greet all guests that pass by front desk.
- Process check-out in the most efficient manner possible, following all established procedures and policies. Print out receipt if the guest requests a copy.
- Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately and in compliance with standard procedures.
- Review arriving reservations for the day early in the shift checking for special requests, VIP’s, etc.; preassign rooms as necessary. Verify with housekeeping that special requests were complete
- Pre-register groups that have requested pre-registration. Have group check-in documents ready and set asid
- Record messages and receive mail for arriving, and in-house, guests. Ensure that message lights are turned on and off as necessary.
- Coordinate with Housekeeping on room statuses frequently during the day transmitting check-out rooms to Housekeeping and receiving ready rooms from Housekeeping
- Coordinate with Maintenance on any guest reported or observed problems.
- Answer the telephone efficiently and pleasantly within three rings and with correct phrasing. - - - Determine nature of call and transfer to the proper extension, if necessary.
- Record future reservations for any guest by phone or in person, following all standard procedures. - Always check for sold-out dates before promising availability.
- Check all guest folios during each shift for potential credit problems. Ensure that all guests have either sufficient cash balances or authorized credit cards to cover expected charges. Take steps to notify cash customers who have used their credit balances to pay their account.
- Post any other charges incurred by guests during your shift using standard procedures.
- Check in arriving guests in the most efficient manner possible, following all established procedures and policies. Drive brand loyalty enrollment by asking non-members to enroll at check-in.
- Be knowledgeable about scheduled groups and meetings. Take time to read function sheets and reservations in order to be completely familiar with them.
- File reg. card in bucket as guests check in. Be mindful of room changes and move card to new slot when necessary.
- Compare departures list with the reg. card bucket at the beginning of the PM Shift, or when housekeeping is finished for the day and pull out all the departed guests’ reg. cards.
- Send and receive faxes as needed.
- Compare credit card authorization forms to reservations for accuracy. Make sure the card on the reservation matches the card on the authorization form.
- Constantly update Quore with housekeeping requests, work orders, guest complaints, communication items and any other pertinent information.
- Handle guest complaints efficiently and courteously. Listen carefully to the guest’s problem. If possible, take immediate personal responsibility to correct the problem. Utilize all service recovery options including reward points, gift cards or 100% refunds/100% guarantee. If you cannot correct the problem with available resources, notify your supervisor or the General Manager immediately. - - Always report the nature of the complaint to the General Manager so that an apology letter or other steps may be taken.
- Know where to find all necessary paperwork.
- Know where to get any items guests may need for their stay (e.g. towels, shampoo, soap, etc.).
- Always maintain fresh coffee in the lobby.
- Maintain a clean working environment, including the lobby (e.g. dust, vacuum, stock, etc.).
- Complete the checklist fully before end of the shift.
- Always be in complete uniform.
Qualifications:
In order to be successful in the Guest Services role, individuals should posses the following:

1. Want and ability to serve others to provide a seamless and enjoyable guest experience and mitigate guest complaints to help find a solution for the guest.

2. Basic knowledge and understanding of using windows based computers, internet and other Microsoft applications as this position is heavily reliant on a web based property management system.

3. Ability to work with different types of people as we serve guests from all over the country and the world!

4. Ability to prioritize tasks and manage time to stay efficient and not be easily overwhelmed in high pressure situations.

5. Prior hotel experience is not required but is a huge plus. Prior IHG/Holiday Inn experience is even better!

About the Role

Our Housekeeping Inspectors play an important part in creating a clean, comfortable, and welcoming environment for every guest. In this role, you’ll help ensure that guest rooms and public spaces look their absolute best by reviewing completed work, supporting our housekeeping team, and helping maintain the highest standards of cleanliness and guest satisfaction.

If you enjoy helping others, have a strong eye for detail, and take pride in creating beautiful, polished spaces, this role is a perfect fit.


What You’ll Do

Ensure Rooms Are Guest-Ready:
- Carefully inspect guest rooms, bathrooms, and public areas to ensure they are clean, tidy, safe, and fully prepared for our guests.
- Check that everything is working properly and note any repairs, missing items, or areas needing extra attention.

Support & Partner With the Housekeeping Team:
- Work closely with room attendants and laundry staff to help them understand expectations and complete tasks successfully.
- Offer guidance, encouragement, and feedback so the team feels supported and confident.

Keep Standards High:
- Ensure all cleaning practices follow WHM brand standards, hospitality guidelines, and safety/health regulations.
- Conduct spot checks and routine audits to maintain quality and consistency.

Train & Build Up New Team Members:
- Help train new housekeeping staff on cleaning techniques, safety rules, room standards, and guest service expectations.
- Lead by example with a positive attitude and attention to detail.

Communicate & Report Issues:
- Document and report any concerns—such as maintenance needs, damaged items, or missing supplies—to the appropriate department.
- Keep accurate notes and records to help ensure smooth daily operations.

Assist Guests With Kindness:
- Professionally handle guest requests and concerns related to housekeeping, always aiming for a 100% satisfied experience.

Be Hands-On When Needed:
- Step in to assist with room cleaning or laundry when the team needs extra support or during busy times.


Qualifications – Housekeeping Inspector:
- A friendly, supportive attitude, with a genuine desire to help team members succeed and feel valued.
- Strong attention to detail, with the ability to spot cleanliness issues, missing items, and maintenance needs quickly and accurately.
- Previous housekeeping or hospitality experience required, with room inspection or leadership experience strongly preferred.
- Great communication skills, both verbal and written, to provide clear directions, feedback, and support to team members.
- Ability to train and mentor others, helping new employees learn proper cleaning techniques, safety rules, and guest service standards.
- Reliable and dependable, with consistent attendance and reliable transportation.
- Strong organizational and time-management skills, able to manage inspections, reports, and team coordination efficiently.
- Comfortable using checklists, logs, and basic technology to document inspections and communicate updates.
- Ability to remain calm, patient, and professional, even during busy times or when resolving guest concerns.
- Physical ability to perform housekeeping tasks as needed, including standing for long periods, bending, lifting up to 25 lbs, and assisting with room or laundry tasks.
- Team-oriented mindset, with the ability to build positive relationships with housekeeping, maintenance, and management.
- Professional appearance and demeanor, reflecting WHM’s core values of kindness, cleanliness, and excellent attitude.
- Legally authorized to work in the United States.

Department: Guest Services

Our Guest Services Representatives are the friendly, welcoming heartbeat of our hotel. As the first and last point of contact for our guests, you play a major role in creating the warm, memorable experience Wilson Hospitality is known for.

This position is perfect for someone who enjoys helping others, staying organized, and being part of a supportive team. Your kindness, professionalism, and positive attitude help set the tone for each guest’s stay.


What You’ll Do (Essential Responsibilities)


Guest Service & Hospitality:

- Greet every guest with a warm smile and friendly attitude—making them feel truly welcome.

- Assist guests with check-ins, check-outs, room assignments, and general questions.

- Answer phone calls promptly, professionally, and helpfully.

- Offer information about hotel amenities, local attractions, and services.

- Handle guest concerns with patience, care, and a commitment to 100% satisfaction.

Front Desk Operations:

- Process payments, authorizations, receipts, and required documentation with accuracy.

- Maintain the cleanliness and organization of the front desk and lobby area.

- Follow brand standards and hotel procedures to ensure consistent, high-quality service.

- Assist with daily reports, logs, and communication to other departments.

- Support the morning, mid, or evening front desk shifts as scheduled.

Teamwork & Communication:

- Partner with housekeeping, maintenance, and management to ensure smooth guest experiences.

- Communicate room statuses, guest needs, and special requests clearly and effectively.

- Assist teammates during busy times or when someone needs help—being a positive, dependable presence.

Other Responsibilities:

- Restock the front desk with supplies, brochures, and materials as needed.

- Help keep the lobby welcoming: tidy, organized, and guest-ready.

- Support any additional duties assigned by management.

- Your mission is simple: help guests feel cared for, appreciated, and completely at home.



Qualifications:

Qualifications – Guest Services Representative

- Friendly, approachable personality with a genuine desire to help others.

- Strong communication skills, both verbal and written.

- Customer service or hospitality experience is helpful—but not required; we train great attitudes!

- Reliable and punctual, with consistent attendance and dependable transportation.

- Comfortable using computers, email, and willing to learn hotel systems.

- Able to stay organized and multitask in a busy environment.

- Team player, willing to support coworkers and build a positive work environment.

- Professional and polished appearance, representing WHM with kindness and excellent attitude.

- Physically able to stand for long periods and lift up to 25 lbs when needed.

- Calm under pressure, able to handle guest concerns with patience and care.

- Legally authorized to work in the United States.

At Wilson Hospitality, our Housekeeping Supervisor plays a key role in creating a clean, welcoming, and comfortable environment for every guest who walks through our doors. This position leads and supports the housekeeping team while upholding our mission, core values, and brand standards.

In this role, you will set the tone for our department—modeling kindness, integrity, and professionalism every day. You’ll help guide the team, support their development, and ensure that our property provides an exceptional experience from the moment a guest arrives to the moment they leave.

The Housekeeping Supervisor embodies strong leadership by simplifying processes, uplifting team members through smart delegation, anticipating challenges, building organized systems, and structuring the team for success. Your leadership helps create a positive, encouraging, and efficient workplace where everyone is set up to succeed.




Leadership & Culture:
- Lead, manage, and be fully accountable for the housekeeping department.
- Champion Wilson Hospitality’s mission, vision, and values in everything you do.
- Maintain a “Yes” rating on the People Analyzer for Core Values and GWC (Get it, Want it, Capacity to Do it).
- Model professionalism, positivity, and teamwork at all times.

Operational Excellence:
- Oversee and execute cleaning processes for guest rooms and public spaces.
- Manage laundry processes, including discard and reclaim procedures.
- Ensure compliance with all housekeeping procedures and brand standards.
- Create and manage schedules based on business needs and occupancy forecasts.
- Maintain housekeeping equipment, such as vacuums and laundry machines.
- Assist in cleaning rooms when needed to support team and business demands.

Training & Development:
- Maintain an effective training and onboarding program for new team members.
- Personally follow up with new hires to ensure a smooth and positive transition.
- Support team members' success by providing ongoing coaching and development.

Inventory & Supplies
- Oversee linen, amenity, and supply inventories to maintain proper stock levels.
- Ensure chemicals and supplies are stored, used, and disposed of correctly.
- Follow all OSHA, HAZCOM, and safety guidelines.

Employee Management
- Record and coordinate vacation and time-off requests.
- Monitor clock-ins, attendance, and scheduling to support payroll accuracy.
- Provide coaching and counseling to help team members grow and improve.
- Recommend disciplinary action when necessary and complete documentation.
- Maintain accurate records of tardiness and absenteeism.

Guest Services:
- Respond quickly and kindly to guest requests or concerns.
- Oversee lost and found procedures, ensuring items are logged and returned properly.

Collaboration:
- Partner with the Maintenance Department to report and follow up on room-related issues.
- Attend weekly, monthly, and quarterly leadership meetings.



Qualifications:
- Prior experience in housekeeping leadership or a related field.
- Strong communication and team-building abilities.
- A commitment to delivering excellent guest experiences.
- Knowledge of OSHA and HAZCOM guidelines.
- Ability to work effectively in a fast-paced hospitality environment.
- Physical and emotional capacity to meet the demands of the role.




Experience & Leadership:
- Minimum of 1–2 years of housekeeping experience in a hotel or similar environment
- Previous leadership, supervisory, or team lead experience preferred
- Proven ability to coach, mentor, and support team members in a positive and respectful manner
- Strong understanding of room cleanliness standards, inspection procedures, and brand requirements

Skills & Competencies:
- Excellent communication skills with the ability to clearly give directions and provide constructive feedback
- Strong organizational and time-management abilities, especially in fast-paced or high-occupancy environments
- Ability to prioritize tasks, manage competing demands, and maintain calm under pressure
- Knowledge of cleaning products, proper chemical usage, and safety procedures (OSHA/HAZCOM)
- Ability to use checklists, documentation tools, and basic computer or mobile apps (for schedules, reports, and incident tracking)

Guest Service & Professionalism
- Friendly, approachable, and guest-focused demeanor
- Ability to handle guest concerns or room issues with patience, professionalism, and problem-solving skills
- Strong commitment to providing a positive guest experience and maintaining “Clean-Clean” standards

Physical Requirements:
- Ability to lift 30–40 lbs, push/pull housekeeping carts, and carry supplies as needed
- Comfortable standing, walking, bending, and performing hands-on tasks throughout the shift
- Ability to assist with room cleaning or laundry operations when business needs require

Reliability & Availability:
- Reliable transportation and consistent attendance
- Ability to work weekends, holidays, and varying schedules based on hotel occupancy
- Dependable, punctual, and committed to supporting team and department operations

Values & Culture Fit:
- Demonstrates alignment with Wilson Hospitality’s core values: Kindness, Excellent Attitude, Focus, Clean-Clean, and Efficiency
- Displays integrity, accountability, and a team-first mindset
- Shows a willingness to learn, grow, and contribute to a positive, supportive work environment

Additional Qualifications:
- Ability to complete accurate documentation, reports, and follow-up notes
- Experience with inventory management, supply ordering, or stock rotation preferred
- Capacity to problem-solve and take initiative when issues arise
- Must be legally authorized to work in the United States

MAIN DUTIES
• Provide Gage support (running programs when needed; Gage R&R’s; perform capability studies; calibration)
• Perform daily line audits
• Create and continue to make updates to quality documentation for inspection
• Maintain quality documentation for inspections
• Perform continuous training of Quality Inspectors
• Organize Sort Areas and Clean Points to address quality concerns
• Maintain/5s Quality Assurance Lab
• Assist with training needs of inspectors
• Define actions to address quality concerns of customers
• Create quality alerts and train team members on internal and customer quality issues
• Perform first off inspection, gaging, and color checks

SKILLS AND EXPERIENCE
• Knowledge of SPC and MSA studies
• Proper utilization of all laboratory equipment
• Good communication skills; ability to read and write in English
• Capable of multitasking
• Understanding of basic math skills
• Work will be in a plant environment with exposure to noise from production areas as well as noise at customer or supplier locations
• Background in manufacturing
• Understanding of Gages, Gage R&R’s/T’s
• Ability to work weekends or during shutdown for inventory or month-end financial closure, or assigned by management
• Flexible to support all 3 shifts as needed
• Must be able to see color

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Back of House Team Member Responsibilities:

Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
Stock kitchen inventory as needed
Keep the kitchen neat, clean and orderly at all times
Keep up-to-date with new products rolled out by Chick-fil-A
Work safely around kitchen equipment and report any maintenance issues to Leadership
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:


Consistent and reliable
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 5-50 lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Front of House Team Member Responsibilities:

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:

Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry XX-XX lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Newbold provides best in class integrated, high level, facility maintenance services to The United States. With half a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established reputation, we are able to offer unrivaled client experience and satisfaction.

Shift(s): 7am - 3pm or 7:30am - 3:30pm


We Offer:
*Promotion opportunities.
*Medical, dental, vision coverage.
*Paid Time Off (PTO) Starting Day One.
*Employee Assistance Program (EAP).
*Employee Discount Program.
***WEEKLY PAY!***

General Cleaners Responsibilities Include, but not limited to:
*Clean and restock restrooms.
*Sweeping, mopping, vacuuming, dusting.
*Clean break areas (wipe down table, chairs, counters, stair)
*Clean different types of working environments.
*Empty trash.
*Other cleaning duties as needed.

Requirements:
*Experience with commercial cleaning a plus but not required.
*Must have reliable transportation.
*Steel toed shoes/boots required.
*Ability to work in uncontrolled climate.

Equal Opportunity Employer:
Newbold Services, LLC is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

#NBAL

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Front of House Team Member Responsibilities:

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:

Must be available until 11 PM
Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 5-50 lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Back of House Team Member Responsibilities:

Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
Stock kitchen inventory as needed
Keep the kitchen neat, clean and orderly at all times
Keep up-to-date with new products rolled out by Chick-fil-A
Work safely around kitchen equipment and report any maintenance issues to Leadership
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:

Must have 11PM availability
Consistent and reliable
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 5-50 lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

RESPONSIBILITIES:

- Thoroughly sanitize & clean all assigned guest rooms.
- Change all linens.
- Dust/vacuum rooms thoroughly.
- Maintain assigned equipment (carts, vacuums, bottles, clipboards, radios, fans, room keys, etc.).
- Have a positive attitude.
- Willing to complete public area cleaning as assigned.

Must be able to work following shift: 9am-End of Assignment.

Referral & New Hire Program- $150 for referring a friend for 60 plus days; $150 if New Hire stays 60 days/ $150 if New Hire stays after 6 months/ $300 if New Hire stays 1 year.

The Front Desk Associate represents the hotel to the guest throughout all stages of the guest’s stay. Customer service is the key to this position in the hospitality business and the manner used is important to both the customer and the team members. The associate must be able to perform all clerical and mechanical operations of receiving reservation information, recording it, and processing the forms and information so that rooms will be properly reserved and accurate records kept for forecasting purposes. Determines a guest’s reservation status and identifies how long the guest will stay. Helps guests complete registrations cards and then assigns rooms accommodating special request whenever possible. Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains key logs and key storage ensuring accuracy. Must be sales-minded to ensure the highest level of room revenue. Knows the location and types of available rooms as well as the activities and services of the property.

Available to work ALL shifts: 7am-3pm, 3pm-11pm, & 11pm-7am

DUTIES AND RESPONSIBILITIES:
1. Registers guests and assigns rooms. Accommodates special requests whenever possible.
2. Assists in pre-registration and blocking of rooms for reservations.
3. Thoroughly understands and adheres to proper credit card, check cashing, and cash handling policies and procedures.
4. Understands room’s status and room status tracking.
5. Knows and explains room locations, types of rooms available and room rates.
6. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
7. Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests, and part-day rooms.
8. Possess a working knowledge of the reservation department, takes same day reservations and future reservations when necessary, and knows all cancellation procedures.
9. Creates room keys.
10. Knows how to use front office equipment.
11. Processes guest checkouts.
12. Posts and files all charges to guest, master, and city ledger accounts.
13. Answers all phone call and use proper telephone etiquette.
14. Uses proper mail, package, and message handling procedures.
15. Reads and initials the front desk communication log and bulletin board daily. Is aware of daily activities and meetings
taking place in the hotel.
16. Attends department meetings as scheduled.
17. Coordinates guestroom maintenance work with the engineering and maintenance division.
18. Reports any unusual occurrences or request to the manager.
19. Knows all safety and emergency procedures. Is aware of accident prevention policies.
20. Maintains the cleanliness and neatness of the front desk area.
21. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to another shift.
22. Responsible for cash handling and the amount of money in the front desk drawer.
23. Other duties as requested from the Supervisor or General Manger.

Position summary:
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.

FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES:
1. Ensures Outstanding customer care at all times.

2. Maintains a friendly, cheerful and courteous demeanor at all times.

3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.

4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

5. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.

6. Supervises daily shift process ensuring all team members adhere to standard operating procedures.

7. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a high quality operation.

8. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

9. Acts as a liaison between Front Desk Employees and Management.

10. Allocates rooms to expected arrivals after checking the guests preferences and special requests.

11. Builds strong relationships and liaise with all other department's especially housekeeping, sales, etc.

12. Operates the Front Desk phone systems, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb),etc.

13. Cross checks all billing instructions are correctly updated and billing is correct for arrivals, departures, etc.

14. Holds monthly Front Desk Meetings to discuss issues and upcoming events and communicates openly and frequently with Front Desk employees.

15. Supervises the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.

16. Performs other duties as assigned, requested or deemed necessary by management.

17. Ensures Front Office Log is always updated and actioned upon.

18. Ensures safety by following guest check in and security procedures and reporting suspicious activity to management.

19. Completes scheduling week to week; submitting schedule to management for approval.

20. Assists all departments in servicing the guests during high volume periods.

21. Takes responsibility in the absence of the General Manager.

22. Acts as a role model, sharing your expertise and continually inspiring the front office team.

23. Still upholds and adheres to Front Desk Agent job description.

24. Has flexibility and availability to attend to all call-ins from Front Desk Employees.

25. Responsible for obtaining permission from General Manager for all requested time-off and ensuring all shifts are covered in his/ her absence.

PREREQUISITES:
Minimum 1 to 2 years work experience as Front Office Associate in a hotel setting. A positive attitude and excellent communication skills. Experience of motivating and leading a winning team. Ability to remain calm whilst under pressure. Knowledge of Opera Operating Systems. Computer Knowledge and experience in MS office programs.

Painter
- Pay: $12-14/hr depending on experience
- Automotive spray painting experience would be helpful but not necessary. Great opportunity to grow from apprentice to journeyman!
- High School diploma is not required.

ESSENTIAL FUNCTIONS:
- Receiving product for either the Fabrication or Letter departments, prepping the product for painting (Bondo, sanding, inspecting, masking)
- Helping the current painters paint the product.
- Inspect product after painting for mistakes.


NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES.
- Must be able to:
Climb ladders,
Lift 75lbs,
Move product around
Think ahead
Pass a drug test
Be on time, stay late and work weekends when needed.

POSITION SUMMARY:
Supervises Fabrication department personnel in accomplishing duties related to manufacturing, repairing, inspecting and storing a variety of sign products. Stores inventories and accounts for materials, equipment and supplies. Operates a variety of computerized and mechanized tools and equipment. Organizes and maintains supplies, material and product storage areas. Coordinates activities of the department. Drives company non-commercial vehicles. Occasionally makes overnight trips. Reports to the Shop Foreman in Tuscaloosa, AL.

ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL:
- Supervises work of Fabrication Department personnel.
- Directs and assists in the manufacture of product as specified in work order per production schedule.
- Ensures compliance with appropriate UL policy and practice.
- Coordinates with other departments to assure responsiveness and schedule compliance.
- Oversees the safe operation of all company equipment including: computerized performer machine and router, hydraulic brake, hydraulic shear, radial arm saw, welders, industrial lift truck, pallet jacks, hand jacks, dollies, overhead hoist, and other related equipment.
- Conducts routine periodic inventories to count and record stock items.
- Implements company quality assurance program.
- Implements company continuous improvement program.
- Trains new employees on department functions including safety, machine operation, forklift operation, plant procedures and company policy.
- Attends and participates in various scheduled and short notice meetings.
- Works five consecutive 8-hour days within normal business hours (7:30am-4:15pm)

SUPERVISORY:
- Coordinates production schedule with other department heads and shop foreman.
- Plans and develops work schedules and equipment usage schedules.
- Tracks and records material and labor.
- Develops and maintains close loops systems and procedures for all department activity.
- Explains company and department policies to department personnel, enforces safety regulations and adheres to codes and standards.
- Ensures all material and in process product is handled, stored, processed manufactured and staged in an efficient and effective manner.
- Maintains order and layout so that everything has a place and everything is in its place.
- Controls inventory levels, minimizes inventory on hand while at the same time eliminates downtime due to out of stock conditions.
- Executes and documents company established preventive maintenance inspection and service schedule for assigned equipment.
- Supervises/ensures the proper disposal of controlled waste product and material in accordance with applicable federal, state and local guidelines and requirements.
- Maintains appropriate records of waste disposition.
- Assists in personnel management activities including counseling and issue resolution.

OTHER RESPONSIBILITIES:
- Occasionally travels to visit other company facilities or customers.
- Maintains neat and well-organized workspace.
- Other duties assigned.

SUPERVISORY CHAIN:
This position reports to the Shop Foreman: supervises multiple direct reporting employees in Tuscaloosa, Alabama.

MINIMUM QUALIFICATIONS
Education and experience: Graduation from high school or GED, valid driver’s license. Four years experience with industrial sheet metal fabrication or electrical assembly systems desirable.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES.
- Knowledge of industrial sheet metal fabrication and electrical assembly process and procedures.
- Knowledge of quality control systems and procedures.
- Ability to communicate effectively, verbally, and in writing.
- Ability to establish and maintain effective working relationships with other department heads, managers, employees, vendors and sub-contractors.
- Skill/ability to learn to operate the listed tools and equipment.
- Ability to read and understand work orders, spreadsheets, and other written instructions.
- Ability to understand and follow company policy and procedure.
- Ability and willingness to work as a part of a team.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is routinely required to stand for extended periods of time on concrete or gravel; talk and hear, use hands to manipulate tools, handle or feel objects, equipment, or controls; and reach with hands and arms. The employee is routinely required to walk and climb ladders. The employees must routinely lift and/or move objects up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required by this job include vision and ability to adjust focus.

WORK ENVIRONMENT:
Workspace is an industrial plant setting. The noise in the work environment is usually moderate but on occasion can be loud. The work environment includes a heated plant and warehouse as well as outdoors. The environment is often dusty and/or dirty.

Prepares cost estimates by analyzing proposals and requirements. Will take into consideration all relevant factors in the plan such as materials, labor and equipment. As well as related expenses, including insurances, taxes and incidental costs due to delays. May also review bids offered by subcontractors in order to choose the most cost effective option.

Roles and Responsibilities Requited (but not limited to):
- Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.
- Identifies labor, material and time requirements by studying proposals, blueprints, specifications, and related documents.
- Computes cost by analyzing labor, material and time requirements.
- Resolves discrepancies by collecting and analyzing information.
- Presents prepared estimate by assembling and displaying numerical and descriptive information.
- Prepares special reports by collecting, analyzing, and summarizing information and trends.
- Contributes to team effort by accomplishing related results as needed.

Applicants should:
- Be proficient using Excel
- Have good math & analytical skills
- Have some experience reading plans/drawings
- Be very detail oriented
- Have good organization skills

Plan, coordinate, implement and finalize projects according to specifications and deadlines, all while keeping the project within budget. Need to define the project’s objectives, create schedules and oversee quality control throughout the entire project by attaining resources and managing the team, as well as third-party contractors.

Roles and Responsibilities (include but are not limited to):
- Manage project internally from start to finish as outlined below:
-Develop, review, and manage design and drawing process
-Create a detailed work plan which identifies and sequences the activities
needed to successfully complete the project
-Determine the resources (time, money, equipment, etc) required to complete
the project
-Develop a schedule for project completion that effectively allocates the
resources to the activities
-Review the project schedule with management and all other staff that will be
affected by the project activities; revise the schedule as required
-Compile and manage submittal process
-Obtain Landlord/Tenant approvals
-Assist in obtaining permits for projects
-Manage Work Order entry
-Act as customer representative at KSI
-Develop, maintain, and communicate project schedules internally and with
the customer
-Onsite meeting with customers, architects, contractors, and crews as required
-Assist in additional sales on projects and overall marketing and customer
development
-Obtain quotes, submit Purchase Orders, schedule and manage
subcontractors
-Communicate in person, by phone and/or email with customers including
General Contractors
-Manage and Direct work on site to ensure proper and smooth work flow
-Attend Job site planning meetings with customers and GCs as well as punch
list meetings at close of job
-Review and close out finished work orders
-Complete and submit billings to accounting
-Manage punch list and customer complaints
-Identify, assess and minimize project risks until successful project completion
-Assist in securing economical hotel rooms for outside install crew members
- Position may require travel in the form of day trips as well as overnight
- Position requires insurability through company insurance for driving
- Work week from 45 to 60 hours depending on the number of projects
- Position requires self-starter: training will be given but applicants are expected to quickly take over and manage their own work
- Position requires computer skills including Microsoft Office, QuickBooks and professional letter writing abilities
- QuickBooks knowledge and construction experience is a plus.

This is a fast paced job in a very custom industry! Every day is something new! Position requires a motivated self starter who is able to learn quickly and work closely with other project managers to get the job done!

Position Overview: To ship, receive, and deliver supplies, materials and equipment and maintain inventory control and records; perform related work. Responsible for performing routine building maintenance tasks. Performance of building maintenance tasks in one or more fields(e.g. carpentry, electrical, heating, ventilation, HVAC, plumbing). Perform general cleaning and trash removal. Perform other tasks as assigned.

Shipping and Receiving Typical Duties:
- Receives and unloads freight both manually or with equipment such as forklifts and pallet jacks
- Checks for damaged goods; verifies quantity and quality of order
-Verifies items received with purchase order; wraps, packages, and ships supplies
- Delivers and retrieves supplies to and from work or storage areas
- Tags and issues supplies; stocks shelves and rotates inventory
- May receive, store, and ship flammable, explosive or caustic and hazardous material
- May assemble and move furniture; may maintain equipment and vehicles

Inventory Maintenance and Clerical Typical Duties:
- Participates in physical inventories of warehouse and/or supply yard
- Maintains inventory records by adding or deleting supplies as they are shipped or received
- Operates a personal computer to access, enter, and correct information
- Answers phones and provides information using customer service skills
- May prepare damage claims for supervisor's review and signature
- May coordinate disposal of surplus property and manage records retention

Essential Functions:
- Perform shipping and receiving duties
- Determines method of shipment, utilizing knowledge of shipping procedures, routes and rates
- Support the shipment of goods produced and the received goods and supplies to be used in or to aid in the production/storage of goods destined for sale to our customer base
- Responsible to make arrangements for pick-up by the carrier specified o the customers purchase order
- Must report defective materials or questionable conditions to the department supervisor
- Responsible for keeping adequate supply of shipping materials on hand at all times
- Maintain the work area and equipment in a clean and orderly conditions and help maintain clean and orderly work areas all over the shop
- Required to make pick-ups and deliveries to our suppliers or customers for parts and raw materials as well as our product utilizing a company vehicle
- General housekeeping, maintenance and organization of the dock and inventory areas.
- Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages
- Inspects buildings and other structures to determine functional systems and detect malfunctions and needed repair making notes and recommendations when applicable
- Performs minor electrical maintenance using appropriate hand, power and specialty tools
- Performs minor plumbing maintenance
- Performs minor painting, carpentry and masonry work
- Prepares product for shipment using appropriate packing materials
- Ships product most efficient way possible and keeps record of shipping and freight charges
- Clean rooms, hallways, lobbies, break area, restrooms, corridors, stairways, parking lots and other work areas
- Performs other work related duties
- Works flexible hours
- Keeps up with recycling of plastics, metals, pallets and also calls to empty waste container
- Helps maintain all equipment and assists install crews with loading and unloading of trailers and vehicles

Newbold Services, LLC, one of the leading providers of quality facility management services for manufacturing &industrial, distribution, healthcare commercial, and educational facilities is in need of dependable production cleaners for a manufacturing plant in Tuscaloosa, Al

Pay:
$11.00 per hour and up! WEEKLY PAY

Hours:
7:30 am -3:30 pm Monday - Friday / 6:30 am - 2:30 pm Monday - Friday

We Offer:
Promotion opportunities
Medical, dental, and vision coverage
Paid Time Off (PTO) starting the first day
Paid Holidays
Employee Assistance Program (EAP)
WEEKLY PAY!!

Job Duties:
Cleaning around all production machines as directed by manager or supervisor• Performing Lock out/Tag out• Sweeping, mopping, dusting, and emptying trash

Qualifications:
• Must be safety conscious
• Must be able to be on feet and walk for long periods of time
• Must pass a drug screen and background check

Newbold Services, LLC, is a recognized leader in providing facility maintenance and building services to many of the most recognized brands in the manufacturing, distribution, power generation, hospitality, health care and automotive industries.

We are seeking General Cleaners for Full and part-time opportunities in a facility located in Tuscaloosa, Alabama.

Starting Pay: $11.00-13.00

3rd Shift Hours:
Monday - Friday 11:00 pm - 7 am
Weekend Shift:
Saturday & Sunday 7:00 am - 7:00 pm - 7:00 am - 3:00 pm or 1 pm - 7 pm

We Offer:
Promotion opportunities
Medical, dental, vision coverage (ACA Compliant)
Paid Time Off (PTO) Starting Day One
Paid Holidays
Employee Assistance Program (EAP)

Job Duties:
Clean and restock restrooms
Sweeping, mopping, vacuuming, dusting
Clean break areas (wipe down table, chairs, counters, etc.)
Clean Offices
Empty trash
Other cleaning duties as needed

Qualifications:
Must pass drug screen and background check and have reliable transportation
A strong work ethic
The ability to work alone or within a team is a must.

Newbold Services, LLC, is a recognized leader in providing facility maintenance and building services to many of the most recognized brands in the manufacturing, distribution, power generation, hospitality, health care and automotive industries.

We are seeking General Cleaners for Full and part-time opportunities in a facility located in Tuscaloosa, Alabama.

Starting Pay: $11.00-12.00 per hour

2nd Shift Hours:
Monday - Friday 2nd Shift 3:00 pm - 11:00 pm
Weekend Saturday & Sunday 7:00 am - 7:00 pm - 7:00 am - 3:00 pm or 1 pm - 7 pm

We Offer:
Promotion opportunities
Medical, dental, vision coverage (ACA Compliant)
Paid Time Off (PTO) Starting Day One
Paid Holidays
Employee Assistance Program (EAP)

Job Duties:
Clean and restock restrooms
Sweeping, mopping, vacuuming, dusting
Clean break areas (wipe down table, chairs, counters, etc.)
Clean Offices
Empty trash
Other cleaning duties as needed

Qualifications:
Must pass drug screen and background check and have reliable transportation
A strong work ethic
The ability to work alone or within a team is a must.

Newbold Services, LLC, is a recognized leader in providing facility maintenance and building services to many of the most recognized brands in the manufacturing, distribution, power generation, hospitality, health care and automotive industries.

We are seeking General Cleaners for Full and part-time opportunities in a facility located in Tuscaloosa, Alabama.

Starting Pay: $11.00-12.00 per hour

1st Shift Hours:
Monday - Friday 1st Shift 7:30 am - 3:30
Weekend Saturday & Sunday 7:00 am - 7:00 pm - 7:00 am - 3:00 pm or 1 pm - 7 pm

We Offer:
Promotion opportunities
Medical, dental, vision coverage (ACA Compliant)
Paid Time Off (PTO) Starting Day One
Paid Holidays
Employee Assistance Program (EAP)

Job Duties:
Clean and restock restrooms
Sweeping, mopping, vacuuming, dusting
Clean break areas (wipe down table, chairs, counters, etc.)
Clean Offices
Empty trash
Other cleaning duties as needed

Qualifications:
Must pass drug screen and background check and have reliable transportation
A strong work ethic
The ability to work alone or within a team is a must.

Newbold Services, LLC, the leading provider of quality facility management services for manufacturing & industrial, distribution, healthcare, commercial, and educational facilities is in need of a floor maintenance tech-Experienced preferred but will train the right candidate.

Starting Pay Rate: $11-13per hour

Hours: Mon-Fri FLEXIBLE SHIFT

We Offer:
Promotion opportunities
Medical, dental, vision coverage
Paid Time Off (PTO) beginning first day
Paid Holidays
Employee Assistance Program (EAP)
If you have experience with waxing or buffing, please apply.

Duties include:
Stripping, waxing and buffing floors
General carpet cleaning and extraction
Other cleaning duties as needed

Must pass drug screen and background check

The Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.
RESPONSIBILITIES
Report to work on time in a clean and complete proper uniform
Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
Using proper, approved abbreviations and submit tickets to the cook’s station
Deliver food in a timely manner to the customer when food is ready
Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over
Complete the position checklist while stocking and preparing the unit for the next shift
Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products
Know and follow the Huddle House steps of service with each and every guest to maximize shift sales
QUALIFICATIONS
Excellent customer service skills
Ability to communicate effectively with all restaurant staff
Some previous restaurant experience preferred
“Can do” attitude and willingness to be at your during your shift
OUR VALUES
Commitment to Excellence
Work Hard
Teamwork
Make a Difference
Have Fun